Odessa FAQs

Key Pick-up
You will receive keys from the main office located at 21 N. Butler St,  Madison, WI 53703. Upon pick-up you must go to the lobby area, there is a callbox located to the left of the main door. Enter 101, then green dial button to be buzzed in. If a gym pick-up has been discussed you will go to 15 N. Butler St, Madison, WI 53703. The Capital Fitness front desk will be on the 2nd floor, you will need to either give them your full name or address.
During unloading/moving in, we ask that you utilize street parking, across from the building there is metered parking available. Otherwise, you can temporarily park along the curb closest to the building with the use of hazard lights. If you have a parking tag you can use the underground lot, however, there is a height restriction. We ask that while using the elevator that tenants are mindful of not propping the doors open. If the doors are left open for too long it will cause the censors to be thrown off, and temporarily shut the elevator down. 
During key pick-up if you have added underground parking onto your lease you will receive a parking tag/garage door opener. We ask that this tag is always visible from your rearview mirror, numbers/logo should be facing outwards. Prarie land towing monitors the lot, any unauthorized vehicles/without pass will be towed.
Thermostat/Furnace Instructions
Each apartment is equipped with its own thermostat and heating/cooling unit (behind the metal panel), so you have complete control over your apartment’s temperature at all times.  If at any time during your tenancy you think your heat or AC is not working, check the following items:
A.In the vicinity of the thermostat and heating unit (metal panel) is a switch that controls power to your unit. It must be ON for your unit to function.  At ALL times the switch should be in the ON position. 
B.Make sure the circuit breaker, located in your electrical panel, is ON. 
Telephone Entry System
There is a call box located to the left of the exterior entry door, guests can simply enter your unit number then press the green dial button. Upon buzzing the cell phone number for the tenant will be called by the following number: 608-709-1042. Simply answer the call and press 9 on your keypad.
Monthly Fire Test 
The monthly fire tests are done on the first Tuesday of every month. Quarterly and annual test dates will be emailed to let you know when they are occurring. Remember to be extremely careful around both sprinkler heads and emergency pulls throughout the building.
The machines operate on a Smart Card system. The machine to add value to the laundry card is on the first floor of Butler Plaza. In the entrance lobby, you will need to go through the door on the right, opposing the door facing the main office. It will be directly down the walkway to the left, this hallway is open M-F 8:00-5:00 PM(the salon entrance is sometimes open later). The initial purchase price of the card will be $10, and can only be done with a $10 bill.  The card will have no value when you purchase it. Please put the card back in the machine to add value to the laundry card ($5, $10, or $20 bills only).  
Cable and Internet
Spectrum Community Wifi at 100 MBPS per user is included in your rent. Spectrum Community WIFI 24/7 customer service - Phone number:  855-895-5302.  Spectrum TV offers over 200 channels and access to the Spectrum TV App on the go or at home
For all properties, Butler Management LLC provides after-hours maintenance service for any heat, water, or light emergencies.  Please call our after-hours maintenance staff at 608-347-3458 to report any emergency maintenance issues.  For all non-emergency maintenance, a request must be submitted through your tenant access portal which can be found at https://butlerplaza.twa.rentmanager.com/. It is best to submit maintenance requests earlier in the day, so we can complete it as quickly as possible for you.
Trash/recycling receptacles are located within the underground parking garage. They are near the large garage door, the recycling container is against the wall. As for the trash container, it is on the right side of recycling in its own room. Please bring a key, as if the door shuts it automatically locks. Please ensure that all recyclables are placed within paper bags and that all boxes are thoroughly broken down.
Subletting options are available, with possibilities of either finding a new tenant on your own or with our assistance. With a tenant found subletter there will be a $75 fee. The prospective subletter must complete an application which can be found on our website at https://butlerplaza.twa.rentmanager.com/applynow/. Once the application is completed, we will require it to be submitted to us along with a security deposit made payable to the current tenant.
Our team also offers the option of us finding a subletter, with extensive advertising through multiple platforms and scheduling tours. There is a $250 fee, and the current tenant will be responsible for paying rent until the new subletter takes over the lease.